One hundred seven people gathered last week in Ontario to receive the education required for the PSC designation. The feedback has been overwhelmingly excellent!! The instructor, Jacob Swodeck, effectively communicated all the course material. Every agent in the class passed the quiz to receive the certification. I am anxious for Santa Anna on August 3rd. Scott Thompson is going to be the instructor in Rocklin next week and we postponed Pleasanton for another few days. Although our course material was nearly flawless, we are taking this week to make any necessary corrections. Personally I need to apologize to Son who created the entire PSC vision and concept. Much like all the students in the room I was taking very detailed notes the entire time. I was in such a hurry I took my suitcase out of one vehicle, borrowed Son's keys to put my suitcase in his car, and that's the last we ever saw the car keys. Of course just my luck no spare was around, my suitcase stayed with Son while I caught my flight home. Sorry Son... I owe you a new BMW spare key!
-Christopher Rockey
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